Policies
A few little things to know about bookings, payments and cancellations, so we’re all on the same page.
Booking and payments
All bookings require a valid payment card to be registered, but you can choose whether to pay upfront or after your appointment.
If you prefer to pay by cash, that is no problem, but please bring the exact amount, as I’m unlikely to have change.
Rescheduling or cancellations
I completely understand that life happens and plans change! If you need to cancel or rearrange your appointment, please give me at least 48 hours’ notice.
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Less than 48 hours’ notice: 50% of your treatment fee will be charged.
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Missed appointments: 100% of your treatment fee will be charged.
If you arrive late, your treatment may need to be shortened to avoid delaying the next client, but the full fee will still apply.
Thank you for respecting my time and small business.
Privacy policy
Your privacy matters to me. I only collect the information I need to manage your bookings, tailor your treatments safely, and keep in touch.
This may include your contact details, relevant health information, and basic website usage data. Your information is kept secure, never sold, and only shared with trusted services where needed.
Payments are handled securely by third-party providers.
You can ask to access or update your information at any time, or opt out of marketing emails.